Frequently Asked Questions

Finding Your Perfect Fit

  • Here at Charagh Din, our years of expertise in male grooming have taught us that a shirt should embrace you just right. Our sizes are intentionally a touch more generous than typical shirts, ensuring both style and comfort. Check out the size chart linked on each product page for your ultimate fit.

Sending a Shirt as a Gift

  • Absolutely possible! Once you've picked out that special shirt and you're entering the delivery details, remember to provide the recipient's shipping address. Opt for the "Gift Wrap" choice to add an extra layer of thoughtfulness to your gesture. Feel free to include a personalized note for that personal touch.

Seamless Payment Options

  • Pick from a range of hassle-free payment methods:
    • Credit Card
    • Debit Card
    • UPI
    • Cash on Delivery
    • Netbanking
    • Direct Deposit into Axis or Federal Bank Accounts

Stay in the Loop with Order Tracking

  • Stay informed by logging into the website and heading to your 'My Account' page for comprehensive order insights. Alternatively, simply follow the link in your order confirmation email to track the progress of individual orders.

Hassle-Free Exchange

  • If you're not thrilled with a shirt delivered within India within 7 days, or outside India within 15 days, no worries - we've got you covered with an exchange. Just keep in mind that courier charges will apply.

Effortless Order Cancellation

  • Changing your mind is no big deal. Cancel any time before the product ships, and the refund process kicks in. Once the product is shipped, the 'Exchange Policy' takes over. If you're a registered user, navigate to the 'My Orders' tab on your 'My Account' page to cancel. If you ordered as a 'Guest', reach out to our customer service team at +912222181375 for a helping hand.

Swift Delivery Updates

  • Expect delivery within 3-4 days of placing your order for most parts of India. If it is a remote location, delivery may take up to 15 days. International deliveries will be at your doorstep within 15 days of placing your order.

  • View Country Wise Shipping Charges

Intellectual Property

  • All content on our website, including text, images, graphics, logos, and designs, are protected by copyright and intellectual property laws. You are not permitted to reproduce, distribute, or use any of our content without obtaining prior written consent.

Product Availability

  • While we strive to maintain accurate stock levels, there might be instances where a selected product is out of stock. In such cases, we will notify you and offer alternatives.

Shipping Charges

  • Shipping charges will apply to your order, and the exact amount will be displayed during the checkout process. These charges may vary based on your location.

Damaged or Defective Items

  • In the unfortunate event that you receive a damaged or defective item, please contact our customer service team within 48 hours of receiving the product. We will arrange for a replacement as per our Return Policy.

User Account Responsibility

  • If you create an account on our website, you are responsible for maintaining the confidentiality of your account credentials. You agree to notify us immediately of any unauthorized use of your account.

Communication Preferences

  • By providing your contact information, you consent to receiving communication from us, including promotional offers, newsletters, and order updates.

Limitation of Liability

  • While we make every effort to provide accurate and reliable information, we are not liable for any errors, inaccuracies, or omissions on our website. We are also not responsible for any indirect, incidental, or consequential damages arising from your use of our products or website.