Frequently Asked Questions

Know my shirt size

  • With years of experience in male grooming, we at Charagh Din have realized that a shirt needs to be generously cut to fit you just right. Which is why our sizes are actually a little bigger than most shirts you would find elsewhere. Be rest assured though that the comfort of our fits are the best on the world. Please find a link to our size chart on the page of each product.

Match a shirt with trousers

  • Sure we have a unique facility called the trial room where a range of trousers in various colours and styles are available. You can match the shirts you have chosen with the trousers in the trial room and pick the right shirt for yourself.

Gift a shirt

  • Sure you can! After you have chosen the right shirt for that special someone and you are filling up delivery details, please remember to give us the shipping address of the recipient of the gift. Also do select the “Gift Wrap” option so that we can we can wrap the gift and ship it off to the person in question. You may also add a personalised note if you like

Avail my free bonanza shirt

  • The Bonanza card is an exclusive facility for Charagh Din customers which gets them more shirt per shirt. For every 15 Charagh Din shirts that you buy you get one shirt of the average price absolutely free! What’s more - it doesn’t matter whether you buy these from the online shop or the Charagh Din store on Wodehouse Road, Mumbai, they all add up!!
    For customers who are already bonanza cardholders, all you need to do is login to the site at My CD and you can check the status of your bonanza card. All your earlier purchases are already up on the site. So sitting in Africa, Kerala or Mumbai you can see how many shirts you have remaining to get your free shirt

Pay for a shirt

  • The payment options are :
    • Cheque
    • Demand Draft
    • Credit Card
    • Cash on Delivery
    • Direct Debit from ICICI and Federal Bank
    • Deposit the amount into our Axis or ICICI Bank accounts
    Please note that all payments need to be drawn in favour of Daswani Brothers. Parcels will only be dispatched once the payment clears.

Track my shirt order

  • You may log in to the website and navigate to your 'My Account' page to see all your order details. Alternatively, you may go to the link provided in the order confirmation email to check the status of that individual order.

Return a shirt

  • Any shirt delivered within India if returned within 7 days and any shirt delivered outside of India if returned within 15 days will be exchanged. Courier charges will apply.

Cancel my order

  • You can cancel an order at any point of time. If you cancel an order before the product is shipped then the refund process would start immediately. But if you cancel the product once the product is shipped, then the 'Return Policy' applies. If you are a registered user, then to cancel an order, please go to 'My Orders' tab on 'My Account' page and hit cancel button as shown below. If you ordered as a 'Guest' user, call our customer service team for assistance on +91-22-2218 1375.

Get delivery information

  • Within India you will receive your parcel inside of 72 hours of ordering. If the location is remote it may take up to 15 days. Deliveries outside of India will be made within 15 days of ordering.

Country Wise Shipping Charges